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                  The payment module is made available by the Payment Service Provider. (PSP) The PSP is also
                  responsible for the technical processing of the payments. To be able to use a payment module,
                  you have to enter into a contract with a PSP. PSPs always require that the shop has a Chamber
                  of Commerce number and a business bank account.


                  Payment methods
                  In the Netherlands, iDEAL is the most widely used online payment method. However, iDEAL is
                  only used in the Netherlands. If you aim your webshop at other countries, you should make sure
                  you offer payment methods that are current in those countries. In Belgium, for example, the
                  payment method MisterCash is very popular and in Germany Sofort Uberweisung. Most PSPs
                  also have these payment methods in their package. For credit card payments there is usually
                  something extra needed. Every credit card, for example Mastercard or Visa, has an issuer in every
                  country. If you want to receive credit card payments, you will usually have to enter into a con-
                  tract with these issuers. The technical execution of the payments is then organised by the PSP.


                  Payment Service Providers:
                  •  Buckaroo
                  •  Ogone
                  •  Mollie
                  •  Sisow


                  Credit card issuers:
                  •  European Merchant Service
                  •  Paysquare


                  Accounting
                  For efficient business operations, it is necessary to link the webshop to your accounting and
                  inventory system. Standard solutions are often available for this as well. In particular, the larger
                  suppliers of accounting software have ensured that there are standard solutions for the links to
                  the most commonly used webshop software. We call such a link an Application Programming
                  Interface (API). These links can often be realised with just a few mouse clicks!


                  11.1.4  Logistics (D)
                  Online customers (you are probably one yourself) expect fast deliveries. "Products ordered
                  before 23:00 are delivered the next day" is a common phrase. To achieve fast delivery times, you
                  need a good logistics organization. Not every company is capable of organizing this. Fortunately,
                  there is a solution for this too: Fulfilment.
                  Fulfilment in relation to web shops means the outsourcing of activities that take place after the
                  order has been placed. Fulfilment includes:


                       Storage of your products
                       Unpacking and packing of incoming and outgoing shipments Shipment.
                       Product shipment
                       Processing returns
                       After sales





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